Careers with CrossAmerica

Available Corporate Positions

Director of Training and Development

Our Director of Training and Development will oversee the design and implementation of engaging and effective training and development programs for CrossAmerica Partners, supporting leaders in all business units, including corporate and retail convenience store employees.

Key Responsibilities

  • Work collaboratively with corporate and retail store leadership to bridge identified skill gaps and understand current/future workforce training needs for our teams.
  • Design innovative and effective training programs and materials utilizing instructional design methods such as performance support tools, documentation, instructor-led, virtual learning, and eLearning design.
  • Implement coaching sessions and mentorship programs to foster a culture of continuous learning.

Education/Experience

  • Bachelors/Masters in relevant field(s)
  • 3-5 years of experience designing and implementing employee development programs.
  • Proficiency in Learning Management Systems (LMS)
  • Certified Professional in Learning and Performance (CPLP) credential preferred.
Help Desk Specialist

The Help Desk Specialist primary responsibility is resolving tickets submitted through our help desk systems remote support of convenience store technical operations utilizing Beyond Trust (formerly Bomgar) secure remote support appliance.
This individual is accountable for the following systems: Windows computers, Datalogic Falcon X3 and X4 handhelds, Biometric timeclocks, Surveillance systems, Interfacing with site registers (Verifone and Gilbarco), site network infrastructure including cable/DSL/VPN systems, and Meraki firewalls.

Key Responsibilities

1. Install new / rebuild existing hardware, peripherals, services, cabling etc. in accordance with standards and project/operational requirements.
2. Assist in the execution and maintenance of system standards
3. Assist in developing and executing tasks to streamline site operations
4. Provide some tier I support per request from various constituencies. Investigate and troubleshoot issues.
5. Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
6. Perform site level security checks and audits, including WiFi scan, rogue network equipment, and eliminating outdated equipment
7. Other /duties/tasks as assigned

Education/Experience

  • Associate’s Degree in computer science or related technical field or equivalent experience
  • A solid understanding of TCP/IP based networking
  • Hardware and software troubleshooting skills related to Windows operating systems
  • Structured cabling standards and execution
  • 1-2 Years’ Windows environment help desk experience
  • 1 Year Verifone or Gilbarco register experience
  • 1 Year SOHO network setup and maintenance experience
Employee Relations Specialist

The Employee Relations Specialist’s primary responsibilities will be to help foster and maintain positive work relationships to ensure a quality work environment and assist to resolve employee issues and conflicts.

Key Responsibilities

  • Serve as initial point of contact for employee relation issues, evaluating the scope of the issue through researching, investigating and gathering data.
  • Provide resolution services to management through identification of appropriate company policy and procedures.
  • Assist management and corporate counsel in investigating, answering, and settling legal claims.
  • Assists in developing and implementing human resources policies and procedures.
  • Prepares Human Resources related communications and correspondence.
  • Recommends training as related to employee relations.
  • Supports Director of Human Resources in various project work.

Education/Experience

  • Bachelor’s degree or equivalent experience in Human Resource management or equivalent.
  • 2 years of experience handling employee relations matters, performance management, or related field.
  • Advanced experience with harassment issues, conflict resolution, and dealing with diverse employee populations.
  • Ability to remain neutral and objective in all situations.
  • Excellent listening and comprehension skills.
  • Working knowledge and application of HR laws and regulations.
  • Strong time and program management, teamwork, execution, and organizational skills.
  • Strong interpersonal and conflict resolution skills.
  • Excellent verbal and written communications.
  • Ability to build collaborative and trusting relationships with employees at all levels of the enterprise.
  • Experience with gathering data, performing analysis; proficiency in excel, sequel, and varied HR platforms.
Petroleum Sales Manager

Our Petroleum Sales (Territory) Manager serves as the liaison between station operators and the Company ensuring consistent customer satisfaction.

Key Responsibilities

  • Wholesale fuel customer relationships and account management. (Wholesale customers include lessee dealers, dealer owners, commission marketers, and others.)
  • Optimize sales, increase brand value, business growth, and profitability levels in a specified territory.
  • Counsel wholesale customers on retailing factors including assisting them with competitive pricing, customer service, and retail facility appearance and cleanliness, in managing their business, improving their bottom line and maintaining compliance with brand and image requirements.
  • Offer guidance to station operators on station management functions including employee selection and training, money management, and inventory management.
  • Monitor facility physical conditions and ensures appropriate maintenance activity is conducted
  • Ensure station operator compliance with franchise agreement obligations and laws related to environmental record keeping and safety standards Verifies station monthly CSLD testing compliance.
  • Ensure station compliance with federal, state and local legal requirements - stays abreast of industry related laws, audits and enforces adherence to requirements, and makes appropriate recommendations to management.

Education/Experience

  • Bachelor's Degree from 4 year college or university preferred.
  • Proficient in Microsoft Word, Excel, and PowerPoint.
  • Possess strong communication and mathematical skills.
Recruiting Specialist

Our Recruiting Specialist will assist in the management of full life cycle recruiting to fill retail and corporate open positions. Occasional travel required.

Key Responsibilities

  • Consults with hiring managers to understand role to be filled and profile of ideal candidate.
  • Sources candidates via ATS/job boards, Social Media/Networking, utilize strategic sourcing/other recruiting resources.
  • Screens and interviews candidates, makes appropriate recommendations to hiring team.
  • Walk candidates through the recruitment lifecycle and remain consistent in engagement of candidate, provide updates and communicating next steps as appropriate.
  • Occasional travel to attend hiring events, networking engagements, regional employee meetings, etc.

Education/Experience

  • Associates/Bachelor's degree in Business, Human Resources, or related field preferred.
  • 2+ years of talent acquisition experience.
  • Experience with high volume positions a plus.
  • Candidate engagement approach with ability to activate passive candidates through proactive outreach.
  • Interpersonal skills with ability to communicate with leaders and hiring managers.
  • Experience using talent and market insights and data to influence audiences.
  • Outstanding teamwork and multitasking skills.
Paralegal

Our Paralegal oversees licenses and permits for our retail sites by coordinating the processes of applications to obtain and renew licenses and permits and manages the response to violations.

Key Responsibilities

  • Completing renewal applications and the applications to obtain all needed operating permits during an acquisition
  • Maintaining internal record database of all operating licenses and permits
  • Communicating with municipalities and regulatory bodies on behalf of the company to keep our licenses and permits in good standing
  • Coordinating with the Human Resources and Retail departments to ensure that employees complete the necessary training and certifications for operating the stores

Position Requirements

  • Bachelor’s degree in business related field or paralegal certification
  • 5+ years’ experience in a legal administrative or paralegal role
  • Strong attention to detail, highly organized and possess strong communication skills (verbal & written)
  • Ability to read and comprehend detailed business documents and forms
  • Ability to prioritize work assignments, commitment to deadlines, be proactive and follow through
  • Comfortable interacting with government officials
  • Thrive in a fast paced, team-oriented environment where workload changes with little notice
Petroleum Sales Manager - Alabama (Birmingham, Huntsville, Gadsen)

Our Petroleum Sales (Territory) Manager serves as the liaison between station operators and the Company ensuring consistent customer satisfaction.

Key Responsibilities

  • Wholesale fuel customer relationships and account management. (Wholesale customers include lessee dealers, dealer owners, commission marketers, and others.)
  • Optimize sales, increase brand value, business growth, and profitability levels in a specified territory
  • Counsel wholesale customers on retailing factors including assisting them with competitive pricing, customer service, and retail facility appearance and cleanliness, in managing their business, improving their bottom line and maintaining compliance with brand and image requirements
  • Offer guidance to station operators on station management functions including employee selection and training, money management, and inventory management
  • Monitor facility physical conditions and ensures appropriate maintenance activity is conducted
  • Ensure station operator compliance with franchise agreement obligations and laws related to environmental record keeping and safety standards Verifies station monthly CSLD testing compliance
  • Ensure station compliance with federal, state and local legal requirements - stays abreast of industry related laws, audits and enforces adherence to requirements, and makes appropriate recommendations to management 

Education/Experience

  • Bachelor's Degree from 4 year college or university preferred.
  • Proficient in Microsoft Word, Excel, and PowerPoint.
  • Possess strong communication and mathematical skills
Maintenance Technician NY (Buffalo, Rochester, Albany); PA (Scranton, Allentown, Philadelphia)

Our Maintenance Field Technicians are responsible for everyday maintenance issues related to retail convenience store operations. Answering emergency calls from the field 24/7 and be able to prioritize and react accordingly.
We will provide a company work truck with tools.

Key Responsibilities

  • Repair/upkeep of retail convivence store property/equipment
  • Establish and maintain all aspects of maintenance repairs
  • Resolve most questions and problems independently

Required Skills

  • Excellent verbal and written communication skills, including the ability to effectively communicate with upper management and 3rd party contractors
  • Proficient in Microsoft Office, OneDrive, and Monday.com
  • Ability to multitask and work on several projects at one time
  • Must be able to work under pressure and meet deadlines
  • Knowledge of Underground Storage Tank systems and typical convenience store equipment preferred but not required
  • HVAC/electrician/plumbers license a plus but not required

Position Requirements

  • High School Diploma or equivalent
  • 1-3 years of relevant professional experience
Fuel Pricing Analyst

Our Fuel Pricing Analyst supports the fuel pricing team in providing analysis of data as well as acting on results to drive change for both our Retail and Wholesale pricing categories. This role is designed for a highly motivated and results oriented individual who enjoys working in a fast-paced environment.

Key Responsibilities

  • Validate daily calculated prices to ensure pricing compliance
  • Pull daily reports to deliver data to both the fuels team as well as operations
  • Ensure pricing systems maintained and systems are fully operational
  • Update recurring data files to ensure reporting deadlines are met
  • Compile/review and report on large amounts of data to discover trends

Education/Experience

  • Bachelors in relevant fields preferred
  • 1-2 years pricing/analysis related roles
  • Fuel Industry/C-store knowledge (OPIS PLATTS, ARGUS)
  • Proficiency in Microsoft Office
Category Manager

Our Category Manager is responsible for developing an overall strategy for a product category while determining new options in the category to drive sales and achieve company targets.

Key Responsibilities

  • Works closely with our network of vendors to determine optimal pricing through analysis of sales trends, competitors and buying habits of our consumers
  • Provides effective promotional materials within their designated category along with collaborating with key vendors to enhance these promotions
  • Is a resourceful problem-solver who generates change, and works with a diverse group of people

Position Requirements

  • 1-2 years category management experience
  • Bachelor's degree in business, marketing or technical course of study
  • Knowledgeable within the industry, category, brand, issues/trends, and able to identify target opportunities
Real Estate Staff Accountant

Our Real Estate Staff Accountant supports the accounting supervisor by preparing monthly/quarterly reconciliations, roll forwards for balance sheet and related income statement accounts primarily related to fixed assets rent income and expense. Working with auditors to provide documentation and ensure compliance with SOX controls for areas of responsibility.

Education/Experience

  • BS/BA in accounting (required)
  • Strong proficiency in Excel/Word
  • High attention to detail, ability to multi-task

 

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